1. General Questions
Q1: What is Creative Computers?
Creative Computers is a Bangalore-based business offering computer sales and repair services. We specialize in laptops, desktops, accessories, software, networking, and IT solutions.
Q2: Where is Creative Computers located?
Our store is located at:
đź“Ť Creative Computers
#1344, S.R Elegants, 6th Main Road,
D Group Layout, Srigandakaval,
Bengaluru – 560091, India
Q3: Do you provide home or office service for computer repairs?
Yes, we offer on-site repair and service for certain issues. Contact us to check availability and service charges.
2. Products & Services
Q4: What types of products do you sell?
We sell a variety of products, including:
- Laptops, Desktops & Printers
- Custom PC Building
- Computer Accessories (Keyboards, Mouse, etc.)
- Anti-Virus & Software
- Refurbished Laptops & Desktops
Q5: What services do you offer?
Our professional services include:
- Laptop & Desktop Repair
- Backup & Data Recovery
- OS, Anti-Virus & Software Installation
- CCTV & Networking Services
- Website Development & Hosting
Q6: Do you sell both new and refurbished products?
Yes, we sell both new and refurbished laptops and desktops.
3. Warranty & Support
Q7: Do new products come with a warranty?
Yes, new products come with the original manufacturer’s warranty (e.g., Dell, HP, Lenovo). We do not provide an additional warranty on new products.
Q8: Do you provide a warranty on refurbished products?
Yes, we offer a warranty on refurbished products, but it varies based on the item purchased. Warranty details will be mentioned at the time of sale.
Q9: What should I do if my product is faulty?
If you experience any issues:
- For new products, contact the manufacturer’s service center.
- For refurbished products under our warranty, reach out to us for assistance.
4. Orders & Payments
Q10: What payment methods do you accept?
We accept all major payment methods, including:
âś” UPI (Google Pay, PhonePe, Paytm, etc.)
âś” Credit/Debit Cards
âś” Net Banking
âś” Cash
Q11: Do you offer EMI or installment payment options?
Yes, we provide EMI options for eligible products. Contact us to check available EMI plans.
Q12: Can I modify or cancel my order after purchase?
No, once an order is placed, it cannot be modified or canceled.
5. Shipping & Delivery
Q13: How long does delivery take?
We deliver orders within 5-7 business days across India.
Q14: Do you charge for shipping?
Yes, shipping charges apply depending on your order value and delivery location. Free shipping may be available for orders above a certain amount.
Q15: Do you provide international shipping?
No, we only deliver within India.
6. Returns & Refunds
Q16: Can I return a product if I’m not satisfied?
No, we do not accept returns once a product is sold. Please check product specifications before purchasing.
Q17: Do you offer refunds?
No, we do not provide refunds under any circumstances.
7. Technical Support & Repairs
Q18: How can I book a repair service?
You can book a repair service by:
đź“ž Calling us at +91 80-22445568
📧 Emailing us at info@creativecomputersblr.in
đź“Ť Visiting our store in Bangalore
Q19: Do you repair all brands of laptops and desktops?
Yes, our technicians are skilled in repairing all major brands like Dell, HP, Lenovo, Acer, Asus, and more.
Q20: Do you offer data recovery services?
Yes, we provide data recovery services for lost or corrupted data. Contact us for details.
8. Customer Support
Q21: How can I contact you for inquiries?
You can reach us through:
đź“ž Phone: +91 80-22445568
📧 Email: info@creativecomputersblr.in
đź“Ť Store Visit: Bangalore, India
Q22: Do you offer customer support after purchase?
Yes, we provide customer support for technical queries and assistance after purchase.