Effective Date: 19-03-2025
Welcome to Creative Computers (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website [creativecomputersblr.in] (“Website”) and the purchase of products and services from us.
By using our Website or making a purchase, you agree to these Terms. If you do not agree, please do not use our services.
1. General Information
- Our Website provides sales and services for computers, laptops, accessories, software, and IT solutions.
- We do not have any age restrictions for users making purchases.
- Customers do not need to create an account to shop.
2. Product & Service Policies
2.1 Product Warranty
- New Products: We do not provide any direct warranty on new products. The manufacturer’s warranty (e.g., Dell, HP, Lenovo) applies as per the respective brand’s terms.
2.2 Returns & Refunds
- No Returns or Refunds: All sales are final. We do not accept product returns or offer refunds once a purchase is completed.
- In case of defects in products within the warranty period, customers can reach out to us for assistance.
2.3 Order Cancellations & Modifications
- No Cancellations: Orders cannot be canceled once placed.
- No Modifications: We do not allow changes to the order once it has been confirmed.
3. Payment & Pricing
3.1 Accepted Payment Methods
We accept all types of payments, including:
- UPI (Google Pay, PhonePe, Paytm, etc.)
- Credit/Debit Cards
- Net Banking
- Cash on Delivery (COD) (available for select locations)
3.2 EMI & Installments
We offer EMI (Equated Monthly Installment) options for eligible products. Customers can check available EMI plans at checkout or inquire with us before purchase.
3.3 Pricing Policy
- All prices listed on our Website are final and inclusive of applicable taxes.
- We reserve the right to change prices without prior notice.
4. Shipping & Delivery
4.1 Delivery Timeline
- Orders are typically delivered within 5-7 business days from the date of purchase.
- Delivery times may vary based on location, product availability, and courier services.
4.2 Shipping Charges
- Shipping charges may apply based on order value and delivery location. Customers will see applicable charges before completing the purchase.
- Free shipping may be available for orders exceeding a certain amount (details mentioned on the checkout page).
4.3 Shipping Coverage
- We currently only ship orders within India. International shipping is not available.
5. User Responsibilities
5.1 Prohibited Activities
Users must not:
- Engage in fraudulent transactions or provide false information.
- Use the Website for illegal activities.
- Attempt to tamper with or hack our Website or payment systems.
- Violate intellectual property rights, including copying Website content without permission.
5.2 Reviews & Comments
- Users can leave reviews and feedback on products and services.
- We reserve the right to moderate or remove any content that is inappropriate, offensive, or violates our policies.
6. Dispute Resolution
6.1 Customer Complaints
- If you have an issue with a product or service, please contact us directly.
- We aim to resolve disputes amicably through direct communication.
6.2 Legal Compliance
- All disputes shall be governed by and interpreted in accordance with the laws of India.
- Any legal disputes will be subject to the jurisdiction of the courts in Bangalore, Karnataka, India.
7. Limitation of Liability
- We are not responsible for third-party service failures, including manufacturer warranties, courier delays, or payment gateway issues.
- We do not guarantee uninterrupted Website availability, and we may temporarily suspend services for maintenance or updates.
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our Website or products.
8. Changes to Terms & Conditions
- We reserve the right to modify these Terms at any time.
- Changes will be posted on this page, and continued use of the Website signifies acceptance of the updated Terms.
9. Contact Information
For any queries regarding these Terms, please contact us:
📍 Creative Computers
#1344, S.R Elegants, 6th Main Road,
D Group Layout, Srigandakaval,
Bengaluru – 560091, India
📞 Phone: +91 80-22445568
📧 Email: info@creativecomputersblr.in